IT OP Support / Rack Integrator

San Diego, CA

Full Time

San Diego - DICE

Entry Level

King Technologies, Inc is looking for a motivated and adaptable IT Operations Support Technician to join our Operations Team to perform rack integration, physical security, and related activities in support of the CANES and ISNS programs in the DICE laboratory.

Position Summary/Description:

This entry level role is ideal for someone who is technically curious, hands-on, and ready to contribute to the seamless operations of our technology infrastructure and workspace environment. The ideal candidate will possess the following traits and be able to perform the essential duties of the of job.

Strong interpersonal and communication skills
A team player mindset with a proactive, flexible approach
Willingness to learn and adapt in a dynamic environment
Reliable, organized, and detail-oriented

Essential Duties:

Basic IT trouble shooting skills (hardware and software)
Set up and configure new workstations, including hardware and software
Troubleshoot and resolve basic IT issues, escalating as needed
Monitor and maintain shared technical equipment and infrastructure
Support access to physical spaces, including managing access systems and permissions
Collaborate with broader Operations and It teams to ensure a smooth and functional working environment
Ability to install equipment, connect cables, and run internal and external rack cables.
Assist with integrating equipment into racks in a laboratory environment.
Assist with general maintenance and documentation of IT systems and processes
Respond to service requests in a timely and professional manner
Be flexible with working hours to support operational needs
Must be able to lift 50 lbs.

Qualifications Required:

DoD Secret Security Clearance
Must be able to lift 50 lbs.
Prior integration experience a plus

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